Trouble Logging In

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Geocaching Australia
This page contains information specific to Geocaching Australia.

Trouble Logging in after changing email address

It is very common after changing your email address to find you can no longer log in to The GCA Forums, Main Website or Both.

This is due to some quirks of the forum software which results in invalid data being left in your browsers cache.

To rectify this issue, users should clear their Temporary Internet Files and Cookies.

If you are using Internet Explorer, this can be found under Tools=>Internet Options then click on the "Delete Cookies" and "Delete Files" under the 'Options Tab. Shut down, then restart your browser.

Firefox users can do this task by going to Tools=>Options then selecting the Privacy Tab. Under Setting in the Privacy Options box, make sure 'Cookies' and 'Cache' are selected then click the 'Clear Now' button. Shut down, then restart your browser.

It would be appreciated if this method is tried before contacting support.